🕒 Check-in and Check-out Times and Stay Fees

• What are the standard check-in and check-out times?
  
  
  • Standard check-in: starting at 2:00 PM.
  • Standard check-out: until 12:00 PM.
• How do fees for non-standard check-in times work?
  
  
  • To Check-in between 9 a.m. and 2 p.m., there is an additional fee of R$ 30,00.
  • To Check-in before 9 a.m., a new full daily rate will be charged.
• How do the rules and fees for late checkout or extending a stay work?
  
  
  • Payment for late checkout or extension must be made by 11AM.
  • For departures between 12:00 PM and 2:00 PM, there is an additional fee of R$ 30,00.
  • For departures between 2 p.m. and 6 p.m., the additional fee is R$ 50,00.
  • For departures after 6 PM, a new full daily rate will be charged.
• What time is breakfast served?
  
  
  • Monday through Saturday: from 7 a.m. to 9 a.m..
  • Sundays and holidays: from 8 a.m. to 10 a.m.
• What are the kitchen's operating hours? The kitchen is available for guests' use. 11 a.m. to 10 p.m.. Taking kitchen utensils to the rooms is not permitted..
• When is the cleaning done? The cleaning of the shared environments occurs from the 10 a.m. to 12 p.m..
• How do quiet hours work? Starting at 22:00, quiet hours and lights-out begin (including silencing mobile phones and ensuring screens do not light up).

Laundry Service

• How does the laundry service work?
  
  
  • Leave the clothes in the basket available at reception until 10:00.
  • Payment is made upon delivery of the clothes..
  • The delivery time is up to 24 hours.
  • The amount is R$ 55.00 per load.

🔑 Keys, Accommodations, and Shared Living

• What is provided at check-in? Two keys are provided (one for the locker/room and another for the entrance door), as well as bed linen. These items must be returned at check-out.
• Is it permitted to receive visitors or unregistered individuals? It is not. It is strictly prohibited bring unregistered people to the establishment..
• What are the rules for bunk beds and shared rooms?
  
  
  • Bunk beds may not be occupied by more than one person; two people cannot share the same bed..
  • Any attempt at sexual involvement will result in immediate expulsion.
  • Food and drinks are not allowed in shared rooms..
  • Moving any furniture (tables, chairs, beds, etc.) is prohibited..
• Is there a dress code for the common areas? Yes. Walking around the hostel in just underwear or a towel is prohibited.
• What happens if I don't use the bathroom correctly? We ask that Do not throw paper into the toilet and press the button until the toilet cistern empties completely..

🧰 Services, Rentals, and Item Fees

• What extra items can be rented or purchased?
  
  
  • Towel: R$ 10,00
  • Blanket / Throw: R$ 15,00
  • Kit (eye mask and ear protection): R$ 20,00
• What happens in the event of loss or damage to hostel items? If the items are not returned or are damaged, fees will be charged via Pix or card.:
  
  
  • Keys: R$ 50.00
  • Throw blanket: R$ 200.00
  • Towel: R$ 100.00